The following FAQ does not apply to the credit card or secured personal loan products through Avant. Please click here to contact us for inquiries related to the credit card and secured personal loan products.
To help make repaying your loan as simple as possible, you can choose to enroll in automatic payments via Automated Clearing House (ACH). In addition, you can arrange to pay by other accepted methods: paper check, cashiers check, money order, credit card, or debit card.
If you are enrolled in this auto-pay option, all you need to do to ensure your payment is applied to your account each month is make sure there are sufficient funds in your account to cover the installment amount on your installment date.
If you are not currently opted-in to automatic payments, and would like to enroll, please email supp[email protected] from the email address on file, and request to be opted-in.
Automated Clearing House (ACH)
We electronically debit your bank account for the amount you owe on your due dates from the bank account information you provide.
Paper Checks, Cashiers Checks, and Money Orders
If you would like to make a payment via paper check, cashiers check, or money order, you can mail your payment to:
Avant, LLC PO Box 9183380 Chicago, IL, 60691-3380
Note: include your customer ID # and loan ID # in the memo section of your check
Please note that your payment will be effective the day it was received by our account team and may take up to 3 business days from the date the payment was received to reflect as “completed” on your account.
Please note that post-dated checks are not an acceptable payment method and may not be effective the day they are received. If you would like to have a payment applied on a specific future date, please log in to your account at avant.com and go to the “add/change payment” tab or contact our customer support staff at 1-800-712-5407 to set up an alternate method of payment.
If you would like to send a check overnight to our P.O. Box, please be advised that overnight payments sent by UPS or FedEx are not accepted unless additional measures are taken to ensure delivery. We recommend sending overnight payments via U.S. Mail.
We accept certain major credit card brands, including MasterCard and Discover. However, the Avant Credit Card cannot be used to repay your loan. As of September 15, 2018, Avant no longer accepts Visa credit card payments.
Generally, you may only make a credit card payment each month in an amount up to your regular monthly installment amount.
To make a credit card payment, call our friendly Customer Support team at 1-800-712-5407.
For more information about card payment methods, click here.
We accept many of the major debit card brands, including Visa, MasterCard, and Discover. Generally, you may only make a debit card payment each month in an amount up to your regular monthly installment amount. To make a debit card payment, call our friendly Customer Support team at 1-800-712-5407.
Remotely Created Check (RCC)2
Remotely created checks are paper checks that you authorize us to print on your behalf utilizing the bank account information you provide.
2This payment method is no longer an option for new customers