We’re right here to lend a hand!
We acknowledge those are very tough instances, however please know that Turbo Card is right here to give you the monetary products and services you rely on each day. As a reminder, you’ll be able to organize your accounts, take a look at transactions and make bills on-line or in the course of the app, as we proceed to enjoy prolonged name wait instances.
We all know you have got many questions, so please in finding under further details about your account safety, your well being, and your account.
Please keep protected and deal with your self, your pals and your circle of relatives.
—From the Turbo Card circle of relatives
Are you eligible for the Advance Kid Tax Credit score?
Consumers eligible for the development Kid Tax Credit score and feature their Turbo Card account data on document with the IRS from their 2020 tax submitting must routinely obtain their per month advance Kid Tax Credit score bills to that account. Please take a look at the IRS site for more info.
Financial Affect Cost Knowledge
To offer reduction to American citizens suffering from COVID-19, the U.S. executive is sending stimulus bills, often referred to as Financial Affect Bills. When you have won a notification that your stimulus cost has been deposited for your Turbo Visa Debit Card, you’ll be able to get right of entry to it through merely logging in for your account.
Do you want FAST get right of entry to to executive advantages or payroll?
You want to receives a commission early through direct depositing your executive advantages, corresponding to SSA, SSI or Unemployment, or payroll for your Turbo Card account. To find extra data about ASAP Direct Deposit™. Timing for early direct deposit relies on deposit verification and when obtain understand out of your advantages supplier and would possibly range from pay duration to pay duration. Govt stimulus bills aren’t eligible for early direct deposit. In case you are anticipating a central authority or payroll paper take a look at, learn the way deposit a take a look at for your account.
Don’t have a card to get right of entry to your price range?
If you happen to not have get right of entry to for your Turbo Visa Debit Card, don’t fear. You’ll request a alternative card or request a take a look at through both logging in for your Turbo Visa® Debit Card account or calling 888-285-4169 and reporting your card misplaced/stolen. Your card can be delivered in 8-10 days and your take a look at can be delivered in 14-21 industry days. Please be aware, COVID-19 restrictions would possibly have an effect on those transport timeframes. You’re going to no longer be charged for a alternative card or take a look at, same old charges can be waived or refunded to you.
To find extra necessary details about the federal government stimulus cost.
For more info on how and when your stimulus cost can be deposited, consult with IRS.gov. Inexperienced Dot does no longer have get right of entry to to that data. Ensure the identify and social safety quantity on document with the IRS suits what’s for your Turbo Card account precisely. Inexperienced Dot will be unable to deposit your stimulus cost if they’re not able to compare recipients.
Your cash is protected with us; we’re a member of the FDIC. Plus, as an FDIC-insured virtual financial institution with out conventional branches or banker’s hours, you received’t have to fret about your skill to financial institution with us.
Be careful for scammers. The Federal Industry Fee Client data department has present steerage.
Your well being
We urge you to stick knowledgeable about COVID-19. The CDC has superb sources and knowledge.
The Global Well being Group has further sources.
Virtual get right of entry to for your account is the quickest method for self-service banking and 24/7 account get right of entry to:
View your account balances, transaction historical past and your account data
Test the standing of your direct deposit
Make invoice bills
To find an ATM
This understand accommodates links to www.cdc.gov, www.client.ftc.gov and www.who.int. Inexperienced Dot does no longer supply, and isn’t accountable for, the goods, products and services, or total site content material to be had on www.cdc.gov, www.client.ftc.gov and www.who.int. The Inexperienced Dot Privateness Coverage does no longer practice to www.cdc.gov, www.client.ftc.gov and www.who.int and also you must seek the advice of the privateness disclosures on www.cdc.gov, www.client.ftc.gov and www.who.int for additional data.