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Pandemic Digital Get advantages Switch (P-EBT) – TN.gov

Using P-EBT cards the program provides nutritional assistance to National School Lunch Program participants and qualifying families to replace school meals 
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Continuously Requested Questions

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1. Who comes to a decision if a kid/pupil is eligible for P-EBT? Each and every faculty/faculty district supplies TDHS with knowledge on scholars which can be eligible to obtain P-EBT. If you’re undecided in case your kid won loose or reduced-priced foods in school, or in case your kid attends a Group Eligibility Provision, Provision 2 or 3 faculty, touch the varsity for extra element.

2. When will I am getting my P-EBT advantages? Each and every spherical of P-EBT has a timeline in accordance with federal approvals and collaboration between the Tennessee Departments of Human Products and services and Training. To test the standing and distribution date of P-EBT advantages, folks can use the P-EBT Guardian Portal through visiting https://tdhs.service-now.com/aid or calling the P-EBT hotline at 1-833-419-3210. Distribution dates also are shared at the TDHS web site, and on TDHS Fb and Twitter accounts.

3. How a lot will I am getting? The P-EBT quantity is in accordance with every pupil’s faculty finding out state of affairs which is showed through their faculty and will range from pupil to pupil, even inside a circle of relatives. To view the volume your kid might obtain, consult with the P-EBT Guardian Portal at https://tdhs.service-now.com/aid.

You’ll be able to take a look at your P-EBT card stability on www.connectebt.com or through calling the quantity at the again of your P-EBT card.

4.How will I am getting my P-EBT advantages? You’ll obtain a P-EBT card for every eligible kid for your family mailed for your cope with equipped through the varsity. To verify we now have your right kind cope with please consult with https://tdhs.service-now.com/aid once conceivable – login/create an account, click on the Guardian Portal button, and replace your cope with if wanted.

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5. Will have to I stay my P-EBT card after the use of advantages? Sure, you will have to stay your card should you qualify for long run P-EBT program advantages. Your card can be reloaded so long as this system continues and also you qualify.

6. Why did my pupil now not obtain a P-EBT card? Should you assume your pupil qualifies however you haven’t won a card, Name the P-EBT help line at 833-419-3210.

7. My cope with is fallacious, can I replace my cope with? Sure, to replace please consult with https://tdhs.service-now.com/aid login/create an account, click on the Guardian Portal button and replace your cope with as wanted. You might also name the P-EBT Help Line at 833-419-3210.

8. I don’t consider the P-EBT quantity my kid won, what can I do? For College Yr 2021/2022 P-EBT, folks can put up a request throughout the Reconsideration Procedure. All the way through the Reconsideration activity (July 22, 2022 thru August 29, 2022) Folks can to signal into the P-EBT Guardian Portal to request a reconsideration. As soon as logged in, you’ll put up lacking days to the Reconsideration activity through clicking at the ‘Reconsideration’ hyperlink in the principle headers or from the ‘Fast Hyperlinks’ segment. To activity a reconsideration, folks will wish to be sure their kid/youngsters are connected to their P-EBT Guardian Portal account. Folks will wish to attest and put up the chosen days to finish the Reconsideration activity.

When you’ve got now not created a P-EBT Guardian Portal account already, please create an account through visiting: https://onedhs.tn.gov, make a selection P-EBT Guardian Portal and hyperlink your youngsters to activity a Reconsideration.

For more info, consult with: https://www.tn.gov/humanservices/p-ebt/school-year-2021-22-p-ebt-reconsideration-process.html.

9. I used to be instructed my kid isn’t eligible to obtain P-EBT, however I consider they’re eligible. What can I do? For College Yr 2021/2022 P-EBT, folks can put up a request throughout the Reconsideration Procedure. For more info, consult with: https://www.tn.gov/humanservices/p-ebt/school-year-2021-22-p-ebt-reconsideration-process.html.

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10. I don’t need to use my P-EBT finances. What do I do? If you don’t really feel your circle of relatives wishes the P-EBT advantages, and also you wish to decline advantages, please spoil the cardboard after you get it. P-EBT advantages are non-transferrable. You’ll be able to additionally decline to take part through visiting https://tdhs.service-now.com/aid login/create an account, click on the Guardian Portal button and make a selection Decline Advantages.

11. I’ve won my pupil’s P-EBT card, how do I turn on it? Please name 1-888-997-9444 to turn on the cardboard. To turn on the cardboard, you’ll want the ultimate 4 (4) numbers at the P-EBT card. When it asks for the ultimate 4 (4) digits of the kid’s social safety quantity, use 0000 and date of beginning for the kid known at the card. All the way through the activation activity you’ll be steered to make a choice a four-digit private identity quantity (PIN) which you’ll use at shops along side the cardboard to get admission to the advantages.

12. Do I’ve to turn on my pupil’s P-EBT card through a particular date? We inspire all households to turn on every pupil’s P-EBT card once the cardboard is won.

13. Do I’ve to make use of all my P-EBT advantages when I am getting them? No. Unused P-EBT advantages will elevate over from month to month. Unused finances can be got rid of from the P-EBT card after 365 days.

14. How do I take a look at my P-EBT stability? You’ll be able to name 1-888-997-9444 (the quantity at the again of your P-EBT card) to test your P-EBT stability.

15. I misplaced my P-EBT card. Can I am getting a brand new one? Sure. Talk over with www.connectebt.com to request a brand new P-EBT card or name 1-888-997-9444.

16. The place can I exploit my P-EBT advantages? What can I purchase with them? You’ll be able to use your P-EBT advantages at any retailer that accepts SNAP, together with at make a selection on-line grocers. Maximum shops have indicators announcing they settle for SNAP or EBT.

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17. What if I don’t use all of the P-EBT advantages? Unused P-EBT advantages will elevate over from month to month. Unused finances can be got rid of from the P-EBT card after 365 days.

18. What can I purchase with the P-EBT card?

You’ll be able to purchase maximum recent, canned, frozen meals goods together with however now not restricted to:

  • Contemporary fruit and veggies
  • Meat, dairy and eggs
  • Rice, beans and dry items
  • Seeds to develop your personal crops

19. What goods can I NOT purchase with the P-EBT card?

Pieces you’ll NOT purchase come with:

  • Ready foods offered scorching and able to consume
  • Diapers
  • Cleansing merchandise
  • Bathroom paper, paper towels, and so on.
  • Dietary supplements / drugs
  • Dog food
  • Alcohol

For more info referring to eligible meals goods consult with: https://www.fns.usda.gov/snap/eligible-food-items

20. Who do I touch for any further questions I will have about P-EBT? For any further questions you could have referring to P-EBT, name the P-EBT Help Line at (833) 419-3210.

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